We have an urgent contract requirement for an Infrastructure Manager with a specific focus on Event Mgt based in South Yorkshire. This role is responsible for defining and implementing Event Management interfaces for all monitoring tools consumed within the businesses enterprise, designed to provide visibility of all supporting Services (On-Prem and Cloud). The estate consists of over 2750 IT Services hosted on over 3.5,000 servers /infrastructure.
Ensuring that all IT services have an appropriate level of monitoring and alerting configured to ensure SLAs can be met.
Integrating all events into the ServiceNow platform so that incidents are auto-generated and routed to the correct team for those events needing intervention to prevent or recover from a service outage.
Providing advice and guidance to all projects delivering new services or infrastructure patterns to ensure appropriate monitoring tools and integration methods are selected and delivered into live service.
Administration of Event Management and Orchestration integrations across the ServiceNow platform
ITIL Foundation Cer
Experience of including, but not limited to Microsoft SCOM, Nagios, IBM Tivoli & Netcool, SAP Solution Manager, Tibco Hawk, AppDymanics, SentryOne, Spectrum, and Tufin
Managed high-volume events e.g they have 25,000 incidents raised monthly from IT events
Integration methods including REST API, SNMP, Email and ServiceNow Connectors.
This is an Urgent requirement with the client looking to interview Week 27th Aug
For more information please Contact me 07415761543